We offer help for families consisting of:


  • 2 parents with child(ren)
  • Single parents with child(ren)—mom or dad 
  • Guardians with child(ren)
  • Pregnant women with or without child(ren)

Guidelines for admission:


  • Complete initial assessment with Case Manager
  • No substance abuse
  • No untreated mental health issues
  • No active domestic violence 

All Family Promise of WNY guests receive:


  • Safe, home-like environment where your family can stay together during the crisis of homelessness
  • Intensive case management to assist you in finding housing,employment, and other benefits to get started on the path toward stability
  • Overnight accommodations at a local congregation
  • Meals throughout the day
  • Linkage with needed social and educational services
  • Access to our Day Center with internet, guest phone, kitchen, laundry, and private bathroom

 Families must be capable of participating in a family environment supervised by volunteers. We accept families regardless of race, religion, age, or sexual orientation.

 Families are accepted into the program during regular business hours. After hours or on weekends, please leave us a message and we will get back to you as soon as possible. 

 If you are a family that needs services or know a family in crisis, please call our Family Promise Case Manager, Denise Morse, at 771-3007.