Welcome to Family Promise of WNY

Helping families experiencing homelessness stay together

(716) 771-3007

We are an emergency shelter for homeless families

We Keep Families Together

We one one of only two shelters in Erie County that keep families together which include fathers and teenage sons.  Typical shelter models separate men from women and children.

We Are Small Scale

We serve only 3 families at a time, which allows us to deliver a personalized level of care and tailored case management.  70% of our guests are children and we know them all by name.

We Are Volunteer Driven

Hundreds of volunteers from our community come together to form our hospitality network - providing hot dinners, volunteer hours, donation drives and financial support for our program.

Looking to give back this holiday season? Bring us a meal!

Check out this video to see what Family Promise of WNY is all about!

Video courtesy of Greg Keith, Director/Filmmaker 

and Grace Lindsey, Producer/Filmmaker

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Contact Us

Drop us a line!

Better yet, see us in person!

We love our supporters, so feel free to visit during normal business hours.  Call us today to schedule your tour!

Family Promise of WNY

75 Hickory Street, Buffalo, New York 14204

(716) 771-3007


Monday - Saturday: 9am - 5pm

Sunday: Closed