Welcome to
Family Promise of WNY

Helping families experiencing homelessness stay together

We are an emergency shelter for homeless families

Family Promise of WNY is a cost-efficient, effective, and replicable community response to family homelessness.  We operate by mobilizing existing resources in our community to form an interfaith hospitality network which supports the immediate needs of our guests.  We are one of over 200 Family Promise affiliates nationwide.

Our Mission

The mission of Family Promise of WNY is to unite faith communities and people of good will in responding to the needs of families experiencing homelessness in our community.

About Us

We Are Critical

While traditional homeless shelters separate men and teenage boys from women and children, we are one of two emergency shelters in Erie County that keep families together.  In times of crisis, family unity provides critical support to all our guests, the majority of whom are children.

We Are Volunteer Driven

We mobilize our Western New York community to help us shelter, feed and support our guests.  With only 2 full-time employees, our network of over 500 volunteers is imperative to our success and to helping families achieve permanent housing at a fraction of the cost of traditional shelters.

We Are Personal

We promise to provide our guests with with a small-scale, family-like environment based on compassion, respect and shared community as they work towards permanent housing.  We only accept three families at a time here and we know all our guests by name.


An Introduction to Family Promise


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Contact Us

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Better yet, see us in person!

We love our supporters, so feel free to visit during normal business hours.

Family Promise of WNY

75 Hickory Street, Buffalo, NY 14204, US

(716) 771-3007


Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed